What's an EAP?

An Employee Assistance Program is a confidential benefit prepaid by the employer that provides such services as short-term counseling, legal and financial consultations, and work-life referral services such as child and elder care services and more. 

We are all human. We all experience personal problems that profoundly impact us and our families from time to time. Divorce, the death of a loved one, parenting dilemmas, and attempts to overcome an addiction are just a few of the issues that can bring us to our knees. And the problems don’t need to be situational: what about stress, anxiety, or depression? These problems follow us to work and effect how we perform our job and get along with coworkers.

It may appear as a missed day of work here, a late deadline there, but the cumulative results add up:

  • Productivity losses attributable to substance abuse are estimated to exceed $10 billion annually

  • Depression exceeds $12 billion in lost workdays each year and $11 billion more in decreased productivity

  • One in four employees experiences a legal issue each year involving credit problems or bankruptcy, and these employees (and others with legal concerns) cost employers 10 workdays each year in time off with reduced productivity 

An EAP is part of a benefit package that can help employees address these issues. By including EAP services as part of the benefits package, employers are supporting the entire employee – mind and body. Further, EAP support also helps employees establish the work-life balance that creates happier, healthier employees.

Triad EAP provides:

Triad EAP helps people. We help employees cope with work stress and the many personal problems that can overwhelm even the most capable and responsible employee. The U.S. Department of Labor estimates that for every dollar invested in an EAP, employers can save anywhere from $5 to $16 by helping reduce absenteeism, turnover and increasing productivity – not to mention increasing peace, joy, and improved relationships.

Triad EAP utilizes clinical and organizational expertise to enhance an organization by focusing on the business’ most important assets: its employees. Organizations are faced with the financial impacts stemming from burnout, stress, depression, substance abuse, and high turnover.

Smart employers realize that the operation and productivity of the company is directly related to the overall well-being of its employees. Employers see there is strategic value is making an investment in the overall health and happiness of its employees and not just for the sake of productivity and retention rates – but just as a sign of goodwill.

We are here 24/7

Problems don’t always keep regular business hours. That’s why Triad EAP has crisis clinicians on-call 24 hours a day, seven days week. Employees, the spouse or significant other, and their dependents age 26 and younger can call receive in-the-moment crisis counseling by calling 877-679-1100.