Training Catalog

Triad EAP Trainings offer various topics to help employees learn new skills, cope with life’s stressors, and motivate participants to be more proactive in managing work responsibilities and personal lives. Our goal is to develop a workforce culture that embraces continued growth, learning, and employee wellness and engagement; focusing on work outcomes and discovering greater work-life balance.

Trainings can be modified to address specific needs within the organization. Additionally, Triad has experienced trainers who can develop and present new trainings based on the unique needs of the audience. Contact Triad EAP for more information at (877) 679-1100 or info@triadeap.com
 
Current Offerings:
Management/Supervisory Focused
Bettering the Workplace 
Improving Communications
Personal Development 
Focusing on Resilience
Becoming a Team

Management/ Supervisory Focused

Communication that Makes a Difference

In this workshop, you will learn Kim Scott's four quadrants of feedback and how to find the sweet spot in driving your team to success. For an extended and deeper version of this: Get hands-on by learning basic cognitive behavioral tools to communicate effectively. 60 or 120 minutes presented by Christina King (virtual or in-person in the Roaring Fork Valley).

Conflict is Essential to a Thriving Team 

Learn to shift from conflict management or resolution mindset to conflict transformation. In this workshop, you will learn: How conflict strengthens your team and your business by eliminating groupthink; tools and systems to communicate disagreements respectfully, and transform conflict into opportunities and greater resilience. Presented by Christina King (virtual or in-person in the Roaring Fork Valley).

Creating an Emotionally Intelligent Team 

Give your team the foundation to work together productively and effectively. This workshop will discuss the four areas of emotional intelligence and specific strategies for enhancing personal and team EQ. 60 minutes presented by Christina King (virtual or in-person in the Roaring Fork Valley).

Embody a Team that Trusts

Trust is essential to a striving business. Learn the 7 attributes to trust and how to use them to strengthen your business atmosphere. 60 minutes presented by Christina King (virtual or in-person in the Roaring Fork Valley).

How to Foster Accountability in your Workplace

Find strength in accountability. In this workshop: understand what accountability is and is not; learn 4 strategies for how to be an accountable leader and lead by example; identify 5 ways to hold your team more accountable so that your business can cultivate more trust, respect, and fairness. 60 minutes presented by Christina King (virtual or in-person in the Roaring Fork Valley).

HR 101: Back to the Basics

HR is confusing. This training seeks to educate you on where the boundaries are, and the hazards, and to help guide you around them. Our co-workers are often the first line for questions and concerns, and we want you to feel some level of confidence knowing how to respond to HR-related questions or concerns - and when to escalate to your supervisors, Department Heads, or HR. You play an important role in making sure that the policies and practices that are in place are adhered to, make sure you know what that role looks like. Presented by Dana Peterson (virtual).

Leadership in Uncertain Times (and Beyond)

As we emerge from COVID, there are certain leadership qualities that will significantly impact our ability to guide our teams forward in our changing world. This training looks at the work of Brené Brown’s Dare to Lead work and delves into three areas 1) Understanding the Challenges, 2) Creating Connection and Empathy, and 3) Developing Guidelines. Presented by Dana Peterson (virtual or in-person in the Roaring Fork Valley).

Managing Burnout

This training is designed specifically for supervisors and managers to help avoid and address burnout in employees. You will learn the predictors, signs of burnout, and the circumstances and thinking styles that influence levels of burnout. Learn how to engage your employees so they feel empowered, heard, and relevant to your organization. If your employees seem exhausted, agitated, unhappy, or seem less effective than before, are often out sick, and are simply not engaging, this training will provide you with the tools to offer guidance and create an environment that supports resilience within your workforce. 60 or 90 minutes presented by Amy Weitzel (virtual only) or Marti Montoya (virtual or in-person).

New Supervisor Training

Whether you are new to a leadership role or just want to dust off your skills, this workshop will help you discover what kind of leader you want and need for your team. We will focus on understanding the various forms of communication that help you build trust and respect. For those who are navigating a new supervisory role, we will shed light on what strengths got you to this position, and how the game changes now that you are in a position of leadership. presented by Melanie Hall (virutal or in-person depending on location)

Supporting Employees During Difficult Times (formerly Recognize and Assist)

This training is a must for all managers and supervisors. Sometimes life can weigh heavy on an employee, and all it takes is a helping hand to make a difference. Supervisors and managers can be that helping hand, but first, they must learn to recognize when an employee might be in trouble. This training helps managers recognize employees who may be struggling, and then gives instructions on how to help that employee find the help they need. 60-90 minutes.  Kenra Haftel or Marti Montoya
True Leaders Provide Supervision
This workshop will provide evidence for why weekly 1:1 supervision with your staff is essential to running an efficient and effective organization/department, and why it is every employee's right to regular supervision. Learn specific strategies for a healthy supervision practice, and how to support your team toward success. 60 minutes presented by Christina King (virtual or in-person in the Roaring Fork Valley).
 

Bettering the Workplace:

The Burnout Crisis: How to Identify, Prevent and Deal with Burnout

Burnout was an issue before COVID-19, so much so that the World Health Organization listed it in its International Classification of Diseases. During the pandemic, burnout burned through organizations at an alarming rate. Beyond just Zoom fatigue and pandemic fear, burnout is taking its toll on employees' mental and physical well-being. This training will help employees and organizations identify what can be done to identify, prevent and deal with burnout both at an organizational level and individually. 60, 90, or 120 minutes presented by Sarah Serrano (virtual only), Marti Montoya, or Kenra Haftel (virtual or in-person on the Western Slope of Colorado).

Compassion is the Key to All Resilience

This workshop will provide an understanding of how compassion is the root of all resilience. You will learn Kristen Neff’s work and the three components of Self Compassion as well as their antidotes. Learn how to measure compassion in yourself and strive to pivot more readily because you have the tools. 60 minutes presented by Christina King (virtual or in-person in the Roaring Fork Valley).

Customer Service: It’s About Building Relationships

Organizations face more competition now than ever. Once you get a customer, you can keep them by providing world-class customer service. Customer service is about human relationships. How you make the person on the other side feel when they contact you is what matters the most. During this training, we will discuss the importance of offering quality customer service, provide strategies for improving your customer experience, and learn how to navigate challenging interactions. 60 minutes presented by Kenra Haftel (virtual or in-person).

Customer Service: Managing Difficult Customers
Managing Challenging Customers: Providing excellent customer service doesn’t have to be at the expense of your employees. Managing conflict when emotions are high is difficult. In this training, employees will learn the importance of knowing their triggers, setting boundaries, and understanding when to act and when it is best to step away.  60 minutes.  Christina King (Virtual or in-person within the Roaring Fork Valley) 
 
Diversity, Equity, and Inclusion in the Workplace

This course will help employees understand the importance of a diverse and accepting work environment. Every employee brings unique assets to an organization through their race, color, ethnicity, language, nationality, sexual orientation, religion, gender, socio-economic status, age, and physical and mental ability. By learning to recognize implicit bias, employees will increase awareness and create strategies to accept their differences, leading to a more productive, positive, and respectful workplace. 60, 90, or 120 minutes presented by Kenra Haftel or Kathrine Fry (virtual or In-person).

Question. Persuade. Refer. (QPR): Suicide Prevention Gatekeeper Training

The QPR method was developed to teach regular people to detect and respond to suicidal warning signs. Recognize the power that one person can have in saving a life by being prepared to ask the question, “Are you thinking about suicide.” You don’t have to be the therapist or have all the answers, but you can be a gatekeeper to the 60-90% who subtly communicate their intention to complete suicide. Empower yourself with tools to question, persuade and refer to help save a life. #BeThe1To. 60, 75, or 90 minutes presented by Marti Montoya in either Spanish or English (virtual or in-person on the Western Slope of Colorado) or Jen Studt in the metro Denver area.

Self-Mediation: Having Successful Conflict Conversations

Self-mediation is a conflict resolution tool to help us work through professional and personal conflicts. The approach gives structure and direction informed by two conflict resolution models. You’ll learn how to prepare mentally, emotionally, and logistically to carry out successful conflict conversations. Unresolved conflict is harmful, as it provokes a cascade of physiological responses within us that generate worry, reactivity, anxiety, anger, fear, and resentment, while affecting our sleep, relationships, self-esteem, and overall health. As complex and diverse individuals, we’re going to disagree, and have different viewpoints, interests, expectations, and styles which leads to the inevitable clash. You can bring these self-mediation tools wherever you go as you traverse the landscape of interpersonal relating. 120 minutes presented by Marti Montoya (virtual or in-person on the Western Slope of Colorado).

Top Down and Bottom Up Performance Management.

How managers and employees alike are both responsible for productivity, efficiencies, engagement, satisfaction, and motivation. In this training, we'll learn how to prepare and communicate meaningfully during any performance review discussion, and how to keep those review forms from collecting dust on the self. Presented by Kathy Fry (virtual and in-person depending on location).

Workplace Civility: Preventing and Addressing Workplace Harassment and Bullying

The topic of workplace civility and its opposing dynamics of bullying and sexual harassment determine whether a workplace provides a safe, productive, and engaging environment. This training helps employees understand workplace harassment policies. We will look at the difference between sexual harassment and bullying. We will explore how harassment impacts everyone involved, identify the sometimes subtle yet impactful behaviors that cross the line, and then provide strategies for cultivating an inclusive, safe workplace where all employees are treated with dignity and respect. 90 or 120 minutes presented by Kenra Haftel (virtual or in-person).

Workplace Harassment Prevention

What's legal, what's not and why harassment is never okay at work. What it looks like, what it feels like, why it must be prevented and how to address any issues that do arise. Presented by Kathy Fry (virtual and in-person in the Roaring Fork Valley).


Improving Communication: 

A Guide to Crucial Conversations

Conversations can be tricky. Put together two or more people with different communication styles, personalities, and expectations, who are trying to navigate important topics and varying emotions, and a conversation just turned crucial. This training helps attendees understand their own strengths, challenges, and communication styles and how they interact with others. They will also learn tips and techniques on how to have a successful crucial conversation. 60, 90, 120, or 180 minutes.

Building Empathy through Greater Emotional Intelligence

For Healthcare Providers: Connecting with patients, families, and peers is an important part of every healthcare provider’s job. Not only does it improve the healthcare outcome of the patient and the experience of the patient and their family, but studies have shown that it helps prevent burnout and compassion fatigue among providers. Unlike IQ, EQ (or Emotional Intelligence) can be learned, developed, and strengthened when understood and practiced. This training helps healthcare providers recognize the individual components of Emotional Intelligence and gives them the tools to improve their skills. 60 or 90 minutes presented by Amy Weitzel (virtual only).

For Non-Healthcare Providers: Increasing empathy by increasing self-awareness and social awareness, two components of emotional intelligence, improves our impact on the world no matter our job title. Whether you’re in Human Resources, a teacher, in sales, or a police officer, we all do our jobs better when we connect on a deeper, more meaningful level with the people we work with and the people we serve. Emotional intelligence, unlike our IQ and personality, is something we can improve. This training will show you how. 60 or 90 minutes presented by Amy Weitzel (virtual only) or Melanie Hall (virtual or in-person depending on location).

Effective Communication in Today’s Business World

Communication has become more challenging with the various mediums that are available now. Good communication begins with selecting the appropriate medium for communication. This training helps employees choose the right medium for the task and how to use the ACE (analyze, compose, evaluate) model of communication for maximum impact. It will also teach how to compose emails in indirect and direct styles; how to format for easy readability and comprehension; creating goodwill in emails; and how to make effective routine messages. 60 or 90 minutes presented by Amy Weitzel (virtual only).

Enneagram Level 1: Why Some Colleagues Click and Others Clash

Do you ever wonder why Dan from Accounting is so rigid, and it feels like he is always questioning the numbers you send him? Have you ever wished more of your colleagues were like Julie - she just ‘gets you and you both work so well together! We have all been there, wondering and often frustrated with someone else when they do not behave how we expect them to or how we want them to. The truth is everyone is wired a little differently and has different motivations for how they approach work, life, and relationships. In this course, we are going to explore the basics of the Enneagram model and discover the motivations and common behaviors of the 9 types of personalities found in this model. We will explore some fascinating patterns of human behavior, such as how we all function out of a different center of intelligence (mind, body, or heart) and how we each approach a task with a different motivation in mind that will impact how we interact with others and how we go about getting things done. This course is designed to help you create a deeper awareness and understanding of yourself, first and foremost, so you can start to shift into choices that move you closer to the more, better, different you want in your life. As an added bonus, you will get insights and awareness that will help you better understand others on your team to help reduce misunderstandings and conflict and increase communication and connection. 60, 90, or 120 minutes presented by April Stevenson (virtual only).

Enneagram Level 2: From Awareness to Action

If you were inspired by the Enneagram Level 1 course, and you want to dive deeper to understand and leverage further complexities of the Enneagram to create deeper self-awareness for stronger communication and better collaboration with your team, then this is the class for you! We are going to learn to identify the behavior patterns within ourselves that can alert us to when we are functioning in our health and strength and when we may be functioning under stress and overwhelm. It is like having an early alert system that warns us so we can shift course before we have done critical damage to our relationships or to our projects and goals. We are going to cover some tools and concepts that will increase our self-awareness so we can move forward, expedite growth, and go for our goals! 60, 90, or 120 minutes presented by April Stevenson (virtual only).

Generational Inclusivity:
Bridging the age gap through empathy and building trust and connection within the workplace. Presented by Katherine Fry (virtual or in-person in the Roaring Fork Valley).

Healthy Communication: Get on the Assertiveness Train
This workshop focuses on the importance of using assertiveness to communicate your thoughts, feelings, and needs in a productive way which will improve your self-confidence and productivity both at work and in your personal life. 60-minutes presented by Christina King (virtual or in-person in the Roaring Fork Valley).
Self-Mediation: Having Successful Conflict Conversations
Self-mediation is a conflict resolution tool to help us work through professional and personal conflicts. The approach gives structure and direction informed by two conflict resolution models. You’ll learn how to prepare mentally, emotionally, and logistically to carry out successful conflict conversations. Unresolved conflict is harmful as it provokes a cascade of physiological responses within us that generate worry, reactivity, anxiety, anger, fear, and resentment while affecting our sleep, relationships, self-esteem, and overall health. As complex and diverse individuals, we’re going to disagree, and have different viewpoints, interests, expectations, and styles which leads to the inevitable clash. You can bring these self-mediation tools with you wherever you go as you traverse the landscape of interpersonal relating. 120 minutes presented by Marti Montoya (virtual or in-person on the Western Slope of Colorado).
Social Styles for Better Communication and Stronger Teams
Have you ever wondered by some conversations flow better than others?  Have you been in situations where you wanted to communicate more effectively with a co-worker?  By learning to recognize someone’s Social Style – behaviors that are displayed based on personality characteristics – you can personalize your communication strategies and in turn, build stronger interpersonal relationships.  This fun and interactive workshop is designed to educate while connecting teammates through deeper understanding. 60, 75, or 90 minutes presented by Amy Weitzel (virtual only) or Kenra Haftel (virtual or in-person).

Personal Development:

Becoming Intentional: The Power of Choosing and Feeding Your Words
Words have power! What are you feeding the words that have been defining the season you are in? This training explores the concepts of choice, intentionality, and the power of words in creating the life you want. What do you want to create? 60 or 90 minutes presented by Sarah Serrano (virtual only).
Breaking Bad: How to Change Unwanted Behaviors
We identify strongly with our habitual patterns, which makes changing our unhealthy habits uncomfortable and often unsuccessful.  The influence of our motivations, capacities, interpersonal relationships, and environment greatly impact our success or failure.  Here we look at the six sources of influence and how to address each one to help you change unwanted behaviors.  The training is based on the work of the VitalSmarts team and authors of “Change Anything.” The tools given are an exercise in self-industry and empowerment for creating the life we want.  60 or 90 minutes presented by Marti Montoya (virtual or in-person on the Western Slope of Colorado).
Embracing the Opportunity Within Change
Life is filled with changes and transitions. Daily. Weekly. Monthly. Seasonally. Yearly. Whether it is an unexpected flat tire, a scheduled move, or simply a change in plans, as human beings, we are genetically designed to be in a continual state of growth and change. Our power lies in learning to embrace change and leverage the transitions in between to create a healthy mindset. Too often, we are in such a rush to “get to the other side” of change that we miss the lessons, the experiences, and the magic that is mixed in with the discomfort of change. This engaging class invites you to learn how to shift your mindset and then equips you with processes and tools to help navigate transitions and come through change with strength, resilience, and gratitude. 60 minutes presented by April Stevenson (virtual only).
Making Healthy A Habit
Creating health goals from an empowered state is key to actually achieve goals and not giving up in the process. In this training, you'll learn that progress- not perfection- is the difference between settling for a quick fix versus the actual, long-lasting fix. Presented by Kathy Fry (virtual and in-person depending on location).
Mind Over Math: Achieving Financial Wellness
If creating your desired financial outcome was as simple as math, a little budgeting know-how, and a modicum of self-control, everyone would have a perfect financial situation. There is a lot more that goes into creating long-lasting change. This seminar will help you learn what’s been holding you back from success in your personal finances. 60, 75, or 90 minutes presented by Amy Weitzel (virtual only).
Mindset Nutrition 101
We all know we need to eat better, but with increasing food costs, conflicting health and nutrition information, and our lives getting busier by the minute it is hard to make good nutritional choices. The good news is that it is not all about what you eat, so you can let go of the belief that the perfect nutrition plan exists and that it will magically change your life. Our minds and bodies are inextricably connected, and our mindset around our nutrition plays an integral role in our overall health and well-being. We are going to take a deep dive into how you can leverage your mindset to make subtle changes to your routine that will boost your energy and revitalize your health. This class is designed to inspire and encourage you to make real, incremental changes in your life that will lead to a healthier, happier experience. 60 minutes presented by April Stevenson (virtual only).
Self-Care and You: Becoming the Best Version of Yourself
It seems counterintuitive: taking time out of your day to take care of yourself makes you more productive, more resilient, and happier. Self-care goes beyond breathing exercises and meditation. This training will teach your employees how to create self-care in a balanced way in eight key areas of their life and to set goals around those areas to help them stay on track and become the best version of themselves. 60, 75, or 90 minutes presented by Kenra Haftel (virtual or in-person).
Reset and Recalibrate your Life
How long has it been since you last woke up truly excited for the day ahead of you? A week? A month? A year or more? When was the last time you looked at yourself in the mirror and really felt proud of yourself for where you are at and what you are doing with your life? When was the last time you let yourself dream and set goals for what you wanted to create in your life in the future? The truth is, many of us have fallen into a pattern of merely surviving in life when we were designed to thrive. In this course, we are going to look at some of the common thought patterns, or mindsets, we fall into that have led us to get stuck in the rut of survival. We are then going to turn those on our heads and explore and imagine new thoughts to create a powerful, forward-moving mindset that we can leverage to set achievable and exciting goals. Dare to Dream! 60 minutes presented by April Stevenson (virtual only).

Focusing on Resilience: 

Compassion is the Key to All Resilience
This workshop will provide an understanding of how compassion is the root of all resilience. You will learn Kristen Neff’s work and the three components of Self Compassion as well as their antidotes. Learn how to measure compassion in yourself and strive to pivot more readily because you have the tools. 60 minutes presented by Christina King (virtual only or in-person depending on location).
Coping with Compassion Fatigue
Employees who are frequently exposed to the pain, trauma, and misfortune of others may be susceptible to compassion fatigue; a condition that can lead to presenteeism, absenteeism, and health problems. This training provides the recognition, causes, and methods of preventing and treating compassion fatigue and is appropriate for health care workers, case workers, mental health workers, first responders, police personnel, teachers, and anyone regularly exposed to human or animal pain and suffering. 60 or 90 minutes presented by Marti Montoya (virtual only or in-person depending on location).
Mental Health 101: Back to the basics
Mental health is not about illness, it’s just health. This workshop will provide the information you need to provide a safe space, reducing stigma and shame, when talking about mental health. 60 minutes presented by Sarah Serrano (virtual only).
Mental Hygiene in the Workplace
Empower your business with good employee retention while empowering your team with good mental health. This workshop will equip your team with a strong understanding of mental health, what it is and how we misinterpret the phrase which often leads to a greater stigma. Your team will be able to identify mental hygiene practices that they can incorporate into their daily lives as well as learn better about the resources in your workplace that can support their and their co-worker’s mental health. 60 minutes presented by Christina King (virtual or in-person in the Roaring Fork Valley).
Mental Strength: Flexing Your Resiliency Muscle
During this training, we learn how to build mental strength by exploring how exercise, nutrition and mindset impact our mental well-being. We will explore what we can do daily to improve our mental fitness and identify habits that mold our mindset so that we can better regulate our thoughts and manage emotions despite difficult circumstances. 60 minutes presented by Kenra Haftel (virtual or in-person) or John Narine (virtual or in-person in the Denver Metropolitan Area).
Mindfulness Practice for Mental and Emotional Wellbeing
Studies show that learning to direct your mind to the present moment can help reduce stress, distraction, and worry. Starting with the basics, this mindfulness training session can help you initiate or re-commit to mindfulness practice to support self-awareness, and acceptance of what is, and even heal trauma by simply observing our thoughts, sensations, and assumptions. The outcome of a committed practice is a deeper understanding of ourselves and finding peace in the midst of chaos. 60 or 90 minutes presented by Marti Montoya (virtual or in-person in the Western Slope of Colorado).
Pandemic Diet: What Should and Should Not Be on my Plate
HINT: This training is NOT about food! Anxiety thrives on negativity and bad news. Recognizing behaviors that feed our anxious state and changing “the diet” will go a long way in bringing relief and taking back control. 60 minutes Sarah Serrano (virtual only).
Resiliency: Stress Management Through Greater Self-Awareness
Becoming more resilient through life’s difficulties requires higher emotional intelligence. This training will help participants better understand themselves and their strengths, challenges, and communication styles as well as the various ways different social styles prefer to communicate. Learn how to work alongside different social styles as well as how to have difficult conversations. 60, 75, or 90 minutes presented by Amy Weitzel (virtual only).
Stress Management 101
You can't change the fact that highly stressful events will happen, but you can change how you respond to these events. During this workshop, we will identify what emotions are triggered when feeling stressed or anxious and then create a robust plan that will help you learn to keep those reactions in check, especially during uncertain times. 60 or 90 minutes presented by Kenra Haftel (virtual or in-person).
Thrival not Survival
When work piles on, we often lose our sense of self. This workshop will provide an understanding of what happens in the brain when we perceive and experience stress and overwhelm, and learn the tools to alleviate symptoms of stress and set healthy lines of communication and boundaries in the workplace to keep everyone thriving. 60 minutes presented by Christina King (virtual or in-person in the Roaring Fork Valley).
Thrive: Flourishing in Spite of Burnout and Compassion Fatigue
In this workshop, you will learn what it means to Thrive even in the midst of the most challenging of times. We will explore what it takes to flourish in key areas of life, become proactive in preventing burnout and compassion fatigue, and encourage the growth of a culture of well-being around us. 60 minutes presented by Sarah Serrano, available in English or Spanish (virtual only).

Becoming a Team

Enneagram Level 1: Why Some Colleagues Click and Others Clash
Do you ever wonder why Dan from Accounting is so rigid, and it feels like he is always questioning the numbers you send him? Have you ever wished more of your colleagues were like Julie - she just ‘gets you' and you both work so well together! We have all been there, wondering and often frustrated with someone else when they do not behave how we expect them to or how we want them to. The truth is everyone is wired a little differently and has different motivations for how they approach work, life, and relationships. In this course, we are going to explore the basics of the Enneagram model and discover the motivations and common behaviors of the 9 types of personalities found in this model. We will explore some fascinating patterns of human behavior, such as how we all function out of a different center of intelligence (mind, body, or heart) and how we each approach a task with a different motivation in mind that will impact how we interact with others and how we go about getting things done. This course is designed to help you create a deeper awareness and understanding of yourself, first and foremost, so you can start to shift into choices that move you closer to the more, better, different you want in your life. As an added bonus, you will get insights and awareness that will help you better understand others on your team to help reduce misunderstandings and conflict and increase communication and connection. 60, 90, or 120 minutes presented by April Stevenson, (virtual only).
Enneagram Level 2: From Awareness to Action
If you were inspired by the Enneagram Level 1 course, and you want to dive deeper to understand and leverage further complexities of the Enneagram to create deeper self-awareness for stronger communication and better collaboration with your team, then this is the class for you! We are going to learn to identify the behavior patterns within ourselves that can alert us to when we are functioning in our health and strength and when we may be functioning under stress and overwhelm. It is like having an early alert system that warns us so we can shift course before we have done critical damage to our relationships or to our projects and goals. We are going to cover some tools and concepts that will increase our self-awareness so we can move forward, expedite growth, and go for our goals! 60, 90, or 120 minutes presented by April Stevenson (virtual only).
Social Styles for Better Communication and Stronger Teams
Have you ever wondered by some conversations flow better than others?  Have you been in situations where you wanted to communicate more effectively with a co-worker?  By learning to recognize someone’s Social Style – behaviors that are displayed based on personality characteristics – you can personalize your communication strategies and in turn build stronger interpersonal relationships.  This fun and interactive workshop is designed to educate while connecting teammates through deeper understanding.  . This training is often connected with Crucial Conversations. 60, 75, or 90 minutes presented by Amy Weitzel (virtual only) or Kenra Haftel (in-person or virtual).