Strategic Management

Triad EAP has redefined the traditional EAP concept to support our Human Resources departments with management-focused solutions to not only minimize costs and maximize productivity but to also continue our focus on supporting your employees.   

The strategic management services at Triad EAP were created and further developed to:

  • Respond to onsite crisis situations 
  • Assist in addressing employee performance issues
  • Provide resources to Human Resources professionals for substance abuse, conflict resolution, and organizational development challenges
  • Offer professional and personal development by professional trainers

Triad EAP is the support foundation for HR teams and organizational leaders during times of need with resources and trained response teams.
 

Supervisory Referral

Employees challenged by emotional, financial and legal troubles are absent more often, utilize more healthcare benefits, file higher rates of disability claims and grievances, have more workplace accidents, create supervisory problems, disrupt their work group, damage morale, and are more likely to abuse substances. These employees can also be top performers who are going through tough times. Read more

Conflict Resolution

Unresolved employee conflict is perhaps the largest, least recognized, and yet fixable cost in organizations today. Often, we see conflict as a negative so it's easy to either ignore it or handle it poorly. However, leadership experts have shown that conflict handled well can strengthen an organization. Read more

Crisis Support Onsite

When an unfortunate tragedy occurs at work or involves co-workers, it can affect people differently. People affected by trauma can experience difficulty sleeping, nightmares, mood swings, difficulty concentrating, restlessness, eating too little or too much, or numbness or lack of feeling. All of these reactions are normal reactions and the duration can vary from person to person. Read more

Other Crisis Support Resources

We can consult with your managers and leadership by phone regarding tragedies or any difficult employee situation. Counselors are available on a 24/7/365 basis for any urgent personal or family crisis Informational handouts on dealing with workplace grief, loss, anger and other feelings in the wake of a workplace tragedy. Read more

Training Programs

Many employees are looking beyond basic healthcare benefits package from their employers and are wanting more comprehensive benefits packages that include opportunities for personal and professional development.

Investing in employees through worksite learning programs can result in an average of 28 percent reduction in sick days, which also shows a direct correlation in increased productivity, according to the Institute for HealthCare Consumerism. Read more

Leadership Coaching

Leaders provide a lot to an organization and they make it seem effortless. Good leaders provide guidance to an organization’s direction and to individual teams; they build morale and foster creativity; they promote core company values; and communicate valuable information to keep the organization running smoothly. Good leaders can really drive an organization, and, conversely, bad leaders can destroy it.

Strong leaders will help grow businesses and inspire employees. Leadership Coaching is an investment in the people leading an organization. Coaching can help develop leaders’ strengths and overcome challenges to create dynamic and engaging leaders at the helm of the ship. Read more
 

Substance Abuse Prevention/IntroVentions

Seventy-six percent of illegal drug users are employed either full or part-time. And alcohol is the most widely abused substance among working adults, especially men.

Businesses in the United States pay a high price for substance abuse issues. Some costs are obvious -- accidents, absenteeism, and errors – while others are less obvious – low employee morale and high illness rates. Substance abuse in the workplace costs U.S. employers $100 billion annually, according to the National Clearinghouse for Alcohol and Drug information. Read more